Refund Policy
Clear and transparent guidelines on how we handle cancellations and refunds.
1. General Refund Policy
At Avenore, we strive to ensure 100% customer satisfaction. However, given the nature of our digital services and consulting, refund eligibility depends entirely on the specific service purchased and the stage of execution.
2. Professional & Legal Services
Fees paid for business registration, GST filing, trademark registration, or any compliance-related services are strictly non-refundable once the application has been drafted or submitted to the respective government portal. Any government fees paid are strictly non-refundable.
3. Digital & Development Services
For web development, CRM, and digital marketing projects, refunds are only applicable if requested within 3 days of payment, provided no work has commenced. Once project milestones are met or development has started, refunds will not be issued.
4. Cancellation Process
To request a cancellation and refund, please email our support team at support@avenore.in with your invoice details and a valid reason for cancellation. Refund requests are typically processed within 5-7 business days if approved.
5. Approved Refunds
If your refund request is approved, the amount will be credited back to your original method of payment within 7-10 working days, subject to standard banking processing times.